You can have complete peace of mind so relax whilst knowing that your website is being looked after. We take care of the boring bits so you haven’t got time to worry about them. Security, manage and stay up-to-date.
Looking for ongoing support?
Need a quick fix?
Importance of website maintenance
Simply having the site up and running is not enough. Regularly updating and maintaining your site is crucial to ensuring that your site is running at full capacity. Just like cars, websites require maintenance to operate properly.
Properly maintaining your site helps to ensure site security, increase the number of new visitors, boost returning traffic, and more. We’d love to share some of the main reasons why we believe it’s important to maintain your site.
How we can help you
We've identified a number of key areas to managing and maintaining healthy website that all small businesses, start-ups and entrepreneurs need to consider when marketing their company, and we offer services to meet all needs.
Looking for ongoing support?
Ark Digital offers an array of ongoing support services to make sure that your website is running smoothly. We recognise that individuals and organisations can spend a lot of money getting their website launched and so we want to make sure that your website works just as great years later as when it was first launched.
Other graphic design needs
Need a quick fix?
Whether you need a page updating, your contact form editing, team members removing, the bug on that page fixing or whatever it may be, we’re happy to help you with these one off issues. We’re here and your disposal.
Brand identity document
Social media posts
Media article graphics
Why Choose Ark Digital Agency?
Ark Digital Agency was built by professional web developers who wanted to provide more for their customers. Through a combination of excellent customer service and competitive prices, Ark Digital Agency has gone onto provide a variety of excellent digital services.
Our developers will provide you with free time to edit, add, change or do whatever you want your website. You can request for absolutely anything to be done within your allocated monthly allowance and their labour cost will be nothing.
WordPress continually bring out updates that improve their product. These updates are essential to increase the security of your website, provide newer capabilities and much more. Updating to the latest WordPress version is essential for all websites.
We’ll provide continual updates on what’s happening with your website and how it’s performing. These updates will empower you to make the right decisions to improve your user’s experience.
We want to make sure your website is clean and that none of your files have become infected. We know that this is a possibility and so we’ll continually check up on your website to make sure that everything is running as it should be.
Our cloud-based backups are reliable and capable of running up to every hour. Should anything untoward happen to your website, it’ll be possible to restore your website from a point before the issue(s) arose.
With the development of technology and the increasing possibility of hackers causing damage to websites, our vulnerability checks bring you real time information about whether there are any weaknesses.
We’ll notify you if your website goes down so you can get it back online before anyone else notices.
Spammers are always looking to comment on your website to generate traffic to their website. It’s a little frustrating and inconvenient to delete these spam messages but our team can keep an eye on it for you and delete them when they crop up.
There are other awesome features to our maintenance packages that will give you complete confidence that your website is in safe hands. We care about the health of websites and we’ll do everything possible to make sure yours is doing well.
We're proud of the companies, businesses and organisations we've had the privilege of working with. Here are just a few testimonials of what they've said about us.
The Ark Digital Agency team showed me the importance of using all the tools that instagram have available, allowing me to gain a much larger follower count. Great work from the team.
I have never understood much around marketing on Amazon, however, Ark were able to guide me on different ways to increase the amount of purchases. Their insight was invaluable.
I had been using Mailchimp for years but never really made it work for me. Lyndon and his team were able to demonstrate to me where the pitfalls were in my current strategy and why I was receiving the desired clicks I was after, and how to increase it. Thank you guys!
Don’t understand a feature? Hover over it for a simple explanation.
Still got a question about something? Check out the frequently asked questions below and should these not help, don’t hesitate to contact us.
Will your team help when unexpected issues arise?
Absolutely. Whether or not you have signed up for a package, we are always ready to help in times of surprise. See us as your roadside recovery company but for your website.
Is having a website maintenance package necessary?
We would say so for sure. Maintaining your website can help prevent many unexpected issues that might arise. As the saying goes, "prevention is better than cure." Also, it's often more cost-effective to have us on retainer than pay for things one off.
Are there any types of websites you can't help with?
There are one or two but by and large, we can help with almost anything. Just ask and we'll provide honest answers.
What happens next?
Signing up with Ark Digital Agency is just the first step. Together, we will move strategically and efficiently to reach our goal.
The first thing we'll do is spend some time with you to understand who you are, your business and what you hope to achieve. Your maintenance package will designed around your needs.
We'll do our research
Next, we will spend some time researching your industry to understand your market and what appeals to your target audience. We'll present our findings complete with a plan on how we'll move forward together.
We're always excited when it comes to starting new projects and throughout yours, we'll keep you updated and with its development.
Get In Touch
Our customer service team are available to discuss your needs